Dan has held a number of senior roles within New Zealand’s largest insurance companies and broking houses over the past 20 years. He has won multiple industry awards and is highly regarded as one of New Zealand’s top insurance brokers. Dan founded Donaldson Brown on the principles of innovation and the disruption of an insurance value chain bloated with cost and lacking in actual value.

Alex has over 13 years of industry experience within large multinational broking companies, bringing extensive expertise in global and local placements focusing within the commercial and corporate sectors. His desire to leave the “corporates” to become a partner in Donaldson Brown was based on his belief that the New Zealand insurance industry needs to being disrupted and that a broker should always be totally transparent and do the right thing for their clients.

Debbie has over 20 years’ experience in the industry holding various broking roles. During this time, she has worked for small and large broking firms managing a variety of diverse and technical clients including large property portfolios, food industry, primary and manufacturing industries, sporting institutes & activities as well as bespoke private insurance programmes.

As head of Life and Disability Insurance, Stret is acknowledged as one of New Zealand's top advisers in both the business and private insurance sectors. Stret is bringing a fresh approach to life and disability insurance with a specific focus on total transparency coupled with a commitment to deliver long term value, service and advice.

Racheal has over 15 years’ experience in the industry holding underwriting and broking roles before specialising in proactive claim management and resolution for the past 10 years. Racheal was Corporate Claims Manager winning Claims Person of the Year 2015 and successfully managed a myriad of claims including multimillion dollar earthquake, complex liability, marine, and motor claims.

Grant has over a decade of industry experience and comes from a boutique corporate broking background, specialising in financial lines and intangible risks. He has acted for a number of firms in the financial institutions, professional services and technology industries. Grant holds a Bachelors of Applied Economics and Finance from Massey and brings a fresh quantitative approach to broking and advisory services.

Hayley has over 20 years experience in the insurance industry at one of the largest multinational broking houses, specializing in the Transport and Logistics sectors in New Zealand. Hayley is passionate about providing a high level of customer service and providing proven added value to her customer base and challenging the status quo. Hayley was announced as an Insurance Business Young Gun in 2019, is a Senior Associate CIP and holds a Diploma of Financial Services, Certificate IV in Financial Services and Compliance for Advisers.

Issa joined the Insurance Industry in 2012 with a background in Sales & Marketing. Since then he has operated within a wide range of insurance markets. In 2017 he worked for a Multinational Broker and before that spent two years working within the London Market in an Underwriting and Broking capacity. Issa’s passion is and has always been for his clients and making sure they are fully aware of everything they need to know regarding the various risks facing their business. He is fully committed to providing transparent, client-centric outcome’s at all times and ensuring his client’s interests are put first as an independent & transparent broker should.

Dan has over a decade of industry experience, having started out with New Zealand’s top direct insurer working in sales, claims and underwriting. With over 7 years’ experience as a Broker & Risk Adviser specialising in tailored property placements, retirement villages, aged care and construction, Dan is committed to providing the best possible solutions to the risks our clients face. Dan holds a Diploma in Business & Finance from Massey University and New Zealand Certificate in Financial Services Level 5.

Morgan has over 20 years’ experience working in the insurance industry both in New Zealand and offshore. Morgan has worked at both large multinational broking houses and local indigenous brokers providing holistic brokering experience. Morgan has a passion for insurance and providing the right solutions and advice to his clients by working with and listening to them. Morgan sees his role for his clients as both collaborative and built on mutual trust and works on the basis he is his clients own internal insurance department. Trust & honesty is the cornerstone to his approach.

Shane started his insurance career when he moved to New Zealand in 2007. Over the years he has held several underwriting and broking roles, with most of that time being with one of New Zealand’s largest broking houses where he held a senior role. Shane has worked with a broad range of different business risks and as a result has extensive technical knowledge. He is committed to providing the best possible outcome for his clients by providing honest and transparent advice.

Kerry has joined Donaldson Brown as a Risk Adviser, specialising in liability. She moved over from the UK back in 2013, following completion of her Masters in Law degree. Kerry has since built a sound knowledge of the insurance industry as a whole, having worked within claims, liability underwriting, broking and premium funding. This has allowed Kerry to understand the client’s complete insurance journey. Kerry is also the President of the Young Insurance Professionals Committee, which organises networking and professional developments for peers within the industry. She is very passionate about helping others achieve their goals and ensuring clients are provided a high level of service, with realistic expectations being set from the get-go.

Julie began her insurance career in 2008 while completing her Bachelor of Business Administration degree and has more than a decade of broking experience. Originally from South Africa, she managed a portfolio of diverse clients and risks. In 2018 she moved to New Zealand where she specialised in the Transport and Logistics industry and Commercial sector. Julie is dedicated to delivering exceptional customer service and building meaningful professional relationships. She brings an energetic, positive approach to ensure clients are always put first and feel valued.

Mandy has worked in the insurance industry for a combined total of 15 years. Her roles have included underwriting, claims and broking in both domestic and commercial fields. Mandy has a passion for the Private Assets area as she loves talking to people about what’s precious to them and enjoys chatting to people from all walks of life. Mandy looks forward to being able to share her knowledge with the growing team.

Daniel’s been in the insurance industry since 2014, working with NZ’s largest health insurance provider. As a relationship manager he specialised in supporting organisations retain and attract the best people. Daniel aims to add value to any relationship by finding relevant solutions to gaps in wellness, retention, and employee benefits. Being reliable, attentive, and transparent is what you can expect from Daniel.

Mark has worked in the insurance industry since 2015 developing an understanding of how to add value in every interaction, to achieve supporting great outcomes for people. He has worked day-to-day with customers and takes time to understand their whole situation to provide the best experience. He loves working with people and in a team environment, has great attention to detail and will look to ensure the clients of Donaldson Brown are well looked after.

John has been in the insurance industry over 7 years in the adviser space, having worked with some of New Zealand’s top risk insurances companies, whilst specialising in educating clients to provide the best possible solutions to the risks they may face. John provides total transparency, attentiveness, and problem solving to deliver long term value, service, and advice. John holds a New Zealand Certificate in Financial Serves Level 5 specialising in Life, Disability, Health, and Investments.

Sylvia has joined Donaldson Brown Insurance Brokers as Broker Executive Support, supporting the Head of Life and Disability Insurance. She has a lot of experience in various administration and support roles and thrives in a busy, dynamic environment. Sylvia is valued for her attention to detail, positive attitude and professionalism and loves to be part of the team at Donaldson Brown.

Ryan has joined Donaldson Brown as an Associate Broker. He is currently working towards a Bachelor of Business Analysis. Ryan has over 2 years’ experience working part time in the Insurance industry and is looking forward to expanding his knowledge within his new role. He prides himself on his customer centric attitude and his ability to succeed as a part of a team. Ryan is excited to be a part of the Donaldson Brown team which is at the forefront of change within the Insurance Industry.

Ben has joined Donaldson Brown as an Associate Broker. He holds a Bachelor of Arts, majoring in Media and Communications from the University of Canterbury. He has over two and a half years’ exposure to the insurance industry, predominantly in the commercial broking sector. Ben is committed to providing prompt, accurate and courteous service to all Donaldson Brown clients, while also learning and developing his skills from some of the best brokers in the business.

Aimee has joined Donaldson Brown as an Associate Risk Adviser. She has completed her Bachelor of Science, majoring in Statistics and Pharmacology from University of Auckland. She has two years of experience within the insurance industry and is working towards advancing her skills and knowledge in this role.

Narissa began her career in the insurance industry in 2015 working as a temp for Onepath Life (ANZ) after returning from her OE around Europe. Narissa has since worked for Southern Cross Travel Insurance over a combined three-year period and has also done a stint in Australia where she worked for an Insurance Broker in Melbourne. Narissa’s insurance background is predominately claims based however she does have experience and knowledge in New Business and Customer Care, which allows her to bring a well-rounded view when assisting clients.

Jessy has joined the Donaldson Brown team as an Associate Risk Adviser. She’s had several roles in the Fire & General Insurance Industry, most recently expanding into the Commercial Broking sector and completing her Level 5 Financial Services Certification. Jessy’s passionate and committed to building long term relationships and delivering quality service.

Natasha has joined the Donaldson Brown team as an Admin Associate. She holds a Bachelor of Science from The University of Otago majoring in Plant-Biotechnology. She is excited to apply her eye for detail and problem-solving skills to support the smooth running of Donaldson Brown, all whilst developing her knowledge of the insurance industry.

Gabby is an associate risk adviser in the personal insurance sector. Since graduating from the University of Auckland with a Bachelor of Arts majoring in Media Studies and History, she has performed in a variety of theatre productions, travelled Europe and the US with her family and even worked at Walt Disney World in Florida on the Disney Cultural Exchange Program. She thrives in a team environment and is excited to bring her skills and bubbly personality to this role.

Kyle has over 10 years of experience in the insurance industry, with a strong background in claims ranging from motor, property, liability, and travel. Kyle is committed to ensuring the delivery of an effective, professional, and customer-focused claims service. He loves being part of the reason why business and communities can take risks, grow, and operate. His aim is always to make the claims process a seamless experience for our clients.

Claire has over 15 years in the insurance industry and began her career in the UK specialising in motor. Claire has been in New Zealand for over 10 years and has built up a wealth of expertise in natural disaster, large loss and complex property claims and is committed to delivering exceptional customer centric solutions to clients.

Mathew started his career in the financial services working for a major United Kingdom bank as a financial crime associate and then worked for a highly regarded New Zealand travel insurance company as a claims assessor. He has developed a passion for customer service excellence and is committed to achieving optimal insurance outcomes for Donaldson Brown clients in his role as a claims associate.

Dani has started at Donaldson Brown as an Executive Assistant after spending 6 years in the Advanced Beauty Sector in operational management, her experience compliments the running production of the Donaldson Brown organisation. Dani looks forward to working towards expanding her wealth and knowledge of the insurance industry.

Madison has spent the last few years focusing on personal insurances, this coupled with her background in the personal construction industry has made her the ideal Personal Assets broker. Madison’s background includes both personal and commercial insurances; she grew up listening to ‘insurance’ as Madison is now the third generation of her family to be working in the industry. Madison’s desire is to ensure Donaldson Brown clients have their personal assets accurately protected.

Constance has joined Donaldson Brown as a Financial Accountant. She holds a Bachelor of Financial Management & has over 8 years in the finance profession. Although new to the insurance industry, Constance believes in making a difference & adding value to the organisation.

Sasha has joined Donaldson Brown as a Compliance Associate. She holds a Bachelor of Business majoring in Management and Human Resource Management and Employment Relations. Sasha has over 6 years’ experience in the Insurance industry and has worked as part of a Digital Insurance Team previously, where she wore multiple hats in her role. She is excited to bring her colourful personality to the DB Family.

Millee is joining Donaldson Brown as an Admin Associate after spending 6 years in the hairdressing industry. She excels at working in teams and making everybody feel valued and heard . Although Millee is new to the industry she is looking forward to expanding her knowledge and developing her skills.

Hannah has started at Donaldson Brown as an Admin Associate. She graduated from Massey University at the end of 2020 with a Bachelor of Business majoring in Management. Hannah is keen to gain knowledge and skills in the insurance industry. She thrives in a team environment and is excited to bring her social and people skills to the team.

Jayne has joined Donaldson Brown as an Admin Associate after working in ECE and the Beauty Industry. She hasn’t worked in insurance before but is excited to learn something new and be a part of the Donaldson Brown team, as she thrives in a team environment.

Natalia studied in Singapore while growing up as an expat, went to Middle School in Australia and completed her High School education In Auckland. She’s joined the Donaldson Brown team as an Admin Associate to gain experience in a new industry and an aim to building a career in the Insurance industry. Natalia looks forward to learning more about the industry and becoming part of the team.

Emily has joined Donaldson Brown as an Admin Associate for the Life and Disability team, although new to the industry, Emily is looking forward to starting on her own path in the insurance sector. Emily’s aim is to a add value and be a personable staff member they can connect with. Emily enjoys working within a team environment and will look to ensure the clients of Donaldson Brown are well looked after.

Ashka has joined Donaldson Brown as an Admin Associate for the Life and Disability team. For the past 4 years she has created and run her own successful food manufacturing business. Ashka has a passion for health and wellbeing and makes a conscientious effort to prioritise it. Her kind and positive approach, aligned with her eye for detail make her a valued member to Donaldson Brown.